Quick paths
Restore access
Sign into the same suite account, open Account, and choose Restore purchases. Confirm the device also uses the store account that made the purchase.
Manage billing
Open Account and choose Manage subscription, or use the subscriptions area in your Apple or Google account.
Scan trouble
Check your connection, confirm the image shows one meal clearly, and retry. A failed provider analysis should release the reserved scan.
Reminders
Enable meal reminders inside Account, then allow notifications in system settings. Reminders are scheduled locally and can be disabled at any time.
Account deletion
You can permanently delete your account and associated cloud data inside the app. If you cannot access the app, follow the web deletion instructions or email [email protected].
Response information
Please include whether you use iOS or Android, the app version and build shown by the store, a short description, and the approximate time of the problem. Screenshots are optional; redact email addresses, receipt details, and other personal information first.